Privacy Policy

At TrueCartel, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from truecartel.store.

1. Information We Collect

We collect personal information you provide directly, such as:

  • Name, email address, phone number, and shipping/billing addresses

  • Payment details (processed securely through third-party providers)

  • Order history and customer support interactions

  • Optional data, like reviews or survey responses

We may also collect non-personal data like browser type, IP address, and usage patterns via cookies and analytics tools to enhance your experience.

2. How We Use Your Information

Your information helps us:

  • Process orders and deliver products

  • Provide customer service and support

  • Improve our website and product offerings

  • Send updates, promotions, and order confirmations (you may opt out anytime)

We never sell, rent, or trade your personal information to third parties.

3. Data Security

We use industry-standard encryption and security protocols to protect your information during transmission and storage. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

4. Third-Party Services

We may use trusted third-party tools and platforms (e.g., payment gateways, shipping partners, analytics providers) to operate our store. These services only receive the minimum necessary information to perform their functions and are obligated to protect your data.

5. Your Rights

You have the right to:

  • Access or update your personal data

  • Request deletion of your data (subject to legal obligations)

  • Opt out of marketing communications at any time

For any privacy-related concerns, email us at support@truecartel.store.

6. Cookies

We use cookies to enhance your browsing experience, remember preferences, and analyze site performance. You can control cookie settings through your browser preferences.

7. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised date.

By using our Website, you agree to the terms of this Privacy Policy.